I worry about how rewards in this context shifts our values, and how this could be counter-productive, undermining the donors and volunteers intrinsic motivation to contribute.
Say you have no idea how to do this and ask supporters to contact you to help you realize your goals
The key question seems to be: how do you persuade volunteers and donors to continue to give you their time and money?
They would be thank you messages (Oxfam does this). Fun and insightful inside stories to the organization (like Reclaim on Twitter). Profile of volunteers and what they get out of being involved (Samaritans do a great job of this). Updates on success stories and research that backs up the NGOs work (like Restorative Circles sharing that they were identified by the NESTA thinktank as being ‘radically efficient’). Revelations of mistakes made and what you’ve learned (GiveWell lead the field on this). Share any resources that would help other NGOs – and ask people to share them out (Acumen Fund totally rock at this). Lire la suite